About this Program
Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.
This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.
The course is offered in an online platform similar to an interactive textbook, featuring pre-recorded videos, quizzes and projects that give you the opportunity to gain new knowledge, learn new skills and demonstrate these through the completion of online assessment and skill evidence.
Certification:
Those who successfully complete this course will be able to incorporate their learning into their current workplace and be formally recognised with a Certificate of Completion endorsed by the Read Academy.
Course Duration:
The minimum time to complete one unit is 30 minutes. You can resume your course anytime as the system bookmarks your progress.
Who should complete this course?
Best-suited and customized for managers, supervisors and executives concerned about better workplace management.
Course Provider
A Premier International Training Organisation on Soft-Skills and Organizational Behavior.
Our team of experienced trainer/facilitators are passionate about delivering high quality, innovative candidates who meet industry needs. With over 20 years of experience in the area of management sciences with extensive experience in financial management, strategic planning, organizing, presenting, communication, contract negotiation and Islamic Finance, Read Academy firmly believes that all managerial actions should have strategy, as the driving force for the goal of an organizational structure is to support the implementation of the chosen strategy.
300-101 400-101 300-320 300-070 300-206 200-310 300-135 300-208 810-403 400-050 640-916 642-997 300-209 400-201 200-355 352-001 642-999 350-080 MB2-712 400-051 C2150-606 1Z0-434 1Z0-146 C2090-919 C9560-655 642-64 100-101 CQE CSSLP 200-125 210-060 210-065 210-260 220-801 220-802 220-901 220-902 2V0-620 2V0-621 2V0-621D 300-075 300-115 AWS-SYSOPS 640-692 640-911 1Z0-144 1z0-434 1Z0-803 1Z0-804 000-089 000-105 70-246 70-270 70-346 70-347 70-410
Stay in touch with us
