About this Program

Course Overview:

No one is born a sales person nor one has a special gift that makes customers buy products/services. You can do absolutely everything right with your sales team and still fall far from beating your competition. You can hire the right people and develop the right training, but that doesn’t guarantee you’ll even keep up with the competition — or with your customer’s ever-evolving needs, for that matter. So, what’s the missing ingredient?

Welcome to the world of Soft Skills! SoftSkills is a sociological term relating to a person’s “EQ” (Emotional Intelligent Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft Skills are usually believed to be inherent in an individual but; such traits could be successfully developed or infused in a personality as well, through the right kind of Soft Skills Training.

With our “Top 10 Sales Secrets” workshop, your participants will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers! The course outline & workshop objectives are as follows:

Key Objectives Of The Course:

  • Learn how to develop effective traits
  • Learn how to “know” your clients better
  • Better represent the product/service
  • Cultivate effective leads
  • Sell with authority
  • Learn how to build trusting,long term relationships with customers

Course Provider

READ Academy, Riyadh KSA

A Premier International Training Organisation on Soft-Skills and Organizational Behavior.

Our team of experienced trainer/facilitators are passionate about delivering high quality, innovative candidates who meet industry needs. With over 20 years of experience in the area of management sciences with extensive experience in financial management, strategic planning, organizing, presenting, communication, contract negotiation and Islamic Finance, Read Academy firmly believes that all managerial actions should have strategy, as the driving force for the goal of an organizational structure is to support the implementation of the chosen strategy.

Units

Unit 1: Getting Started

Basic Info Getting Started with Top Ten Sales Secret
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Unit 2 - Effective Traits

Basic Info Effective Traits
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Assertiveness
  • Emotional Intelligence
  • Solve Problems
  • Close
  • Case Study
  • Review Questions

Unit 3 - Know Clients

Basic Info Know Clients
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Research
  • Customer Values
  • Customer Needs
  • Anticipate Needs
  • Case Study
  • Review Questions

Unit 4 - Product

Basic Info Product  
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Know Your Product
  • Believe in the Company/Product
  • Be Enthusiastic
  • Link Product to Customer’s Values
  • Case Study
  • Review Questions

Unit 5 - Leads

Basic Info Leads
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Sift Leads
  • Time vs. Cost of Pursuing Leads
  • Let Go of Leads Going Nowhere
  • Focus on Positive Leads
  • Case Study
  • Review Questions

Unit 6 - Authority

Basic Info Authority
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Develop Expertise
  • Know Your Competition
  • Continue Education
  • Solve Customer Problems Using Authority
  • Case Study
  • Review Questions

Unit 7 - Build Trust

Basic Info Build Trust
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Testimonials
  • Be Transparent
  • Be Genuine
  • Take on Customers’ Point of View
  • Case Study
  • Review Questions

Unit 8 - Relationships

Basic Info Relationship
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Listen Actively
  • Communicate Often
  • Rewards
  • Build New Relationships
  • Case Study
  • Review Questions

Unit 9 - Communication

Basic Info Communication
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Be Prepared, Not Scripted
  • Use Humor
  • Be Yourself
  • Thank and Reward
  • Case Study
  • Review Questions

Unit 10- Self-Motivation

Basic Info Self-Motivation
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Value Your Work
  • Reward Achievements
  • Focus on Success
  • Do Not Procrastinate
  • Case Study
  • Review Questions

Unit 11 - Goals

Basic Info Goals
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • SMART Goals
  • Long-Term Goals
  • Short-Term Goals
  • Track and Modify
  • Case Study
  • Review Questions

Unit 12- Wrapping up

Basic Info Wrapping up of the Top Ten Sales Secret
Commitment 30 Minutes
Language English
Level Beginner

About this Unit:

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

All of these professional training resources are based on the most up-to-date body of knowledge and carefully selected by subject matter experts.

FAQs

When will I have access to the lectures and assignments?

Once you enroll for a Certificate, you’ll have access to all content and programming assignments (if applicable). If you choose to explore the course without purchasing, you may not be able to access certain assignments.

What will I get if I pay for this course?

If you pay for this course, you will have access to all of the features and content you need to earn a Course Certificate. If you complete the course successfully, your electronic Certificate will be generated. You can print your Certificate or add it to your LinkedIn profile. Note that the Course Certificate does not represent official academic credit from the partner institution offering the course.

How it works?

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Course Certificate

Upon successful completion, you will earn a certificate endorsed by READ Academy.

Contact Us

If you have any questions, concerns or need an insight to our soft approach, please contact us

Email: courses@swifthcm.com | info@readacademy.net 

Phone – +966532874341 | +919573302126

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